Conversations that turn into sales

With Lixsa you don't need technical knowledge. You just upload your documents, links or manuals and the artificial intelligence understands them automatically to answer your customers. No need to configure complex processes or build conversation flows.

Key questions: you can add your frequently asked questions so Lixsa knows exactly what to answer on the most important topics for your business.

Always improving: with each interaction, Lixsa learns and refines its answers. And if unsure, it routes the inquiry to your team without making up information.

With Lixsa you can send WhatsApp campaigns quickly and easily. Just write the message, choose who to send it to and schedule the time. It is as easy as sending a chat, but reaches hundreds or thousands of customers at the same time.

Moreover, you can see live who opened, who clicked or even who bought, to measure results instantly.

And the best part: WhatsApp is read almost instantly and converts up to 10 times more than email. More sales, less effort.

Lixsa connects with your online store or CRM and automatically learns your whole catalog of products and services. This way it can provide accurate information, recommend related options or propose alternatives when a customer asks.

You can also manually add services, experiences or special items not published on your website or system. Lixsa understands images, descriptions and features, making its recommendations always natural and helpful.

With every conversation, Lixsa learns and improves its suggestions, helping your customers to find what they are looking for faster, whether it's a product, a service or an experience.

Taking an order via WhatsApp, Facebook Messenger or Instagram, or booking an appointment, usually involves several manual steps: writing down details, opening the e-commerce, creating the order, generating a payment link or coordinating schedules.

Lixsa automates this whole process: it understands what the customer is asking for, creates the order in your online store with a ready-to-use payment link, books the appointment in your connected calendar and sends automatic reminders.

It works perfectly with text messages, audios or photos, and everything gets logged in a single conversation history.

Less repetitive work for your team. More closed orders and confirmed appointments effortlessly.

Lixsa notifies your customers proactively at every stage of their order: when it gets prepared, dispatched and is about to arrive.

Messages are sent automatically via WhatsApp, Instagram or the channel preferred by the customer, avoiding unnecessary calls or emails.

Thanks to its integration, Lixsa can read the order status directly from the connected CRM or e-commerce (Shopify, PrestaShop, Magento, WooCommerce, etc.), ensuring the information is always accurate and updated.

This way, your customers always know where their purchase is, while your team saves hours of manual tracking.

More peace of mind for them. More free time for you.

The Lixsa analytics system gives you a full view of the platform's real impact on your business. From a single dashboard you can access key metrics showing how artificial intelligence is helping generate revenue and optimize customer support.

First, you will be able to measure the revenue directly attributed to Lixsa. This gives you clarity on how much economic value automation is providing and how it contributes to your sales results.

In addition, you will have access to a detailed conversational analysis, viewing how many Lixsa has handled, which required human intervention and which were resolved automatically. You will also be able to review response times, a critical factor for improving customer experience and boosting conversion.

Another key point is identifying the channels most used by your customers. You will know if most interactions arrive via WhatsApp, Instagram, Facebook Messenger, email or webchat, allowing you to tailor your communication efforts to your audience's habits.

The module also analyzes interactions and their types, helping you spot patterns in the most frequent inquiries. This way, you can anticipate needs, improve AI training and optimize your support team's resources.

Commercially, Lixsa shows which products or services are most recommended in conversations. This not only gives you insights into your customers' preferences, but also points out which items have more potential for cross-selling or specific promos.

Finally, you will be able to evaluate the performance of your WhatsApp campaigns, measuring reach, interaction and results obtained in terms of responses and sales.

With Lixsa the process doesn't end at checkout: the customer gets a personalized thank you message that reinforces trust and the relationship with your brand.

From that same channel, Lixsa can ask the customer to confirm their address. If it detects a mistake, it updates it automatically in your system to avoid shipping issues.

In case of purchases via bank transfer, Lixsa sends the payment instructions, validates the receipt received and adds a note in the CRM or e-commerce, leaving everything logged for your team.

What's more, this flow can be extended with many more actions: sending reminders, sharing recommendations or informing about next steps, all automatically and in real time.

More peace of mind for your customers. More efficiency for your team.