Lixsa and WhatsApp help you manage orders, resolve doubts and follow up on treatments automatically, 24/7.
Maintains fluid and natural conversations with your pharmacy's customers in their own language. Handles inquiries 24/7 with zero wait times.
Provides top-level support in any language without overwhelming the pharmacy team.
Allows you to receive orders directly through WhatsApp, cutting wait times and optimizing management. Your customer sends a message, Lixsa detects the purchase intent and guides the customer to closing.
It even allows customers to send voice messages and Lixsa understands them instantly.
Works seamlessly integrated into WhatsApp, Instagram, Facebook Messenger, email and webchat. Centralizes all conversations in one place.
Acts as an omnichannel strategic ally: it doesn't replace, but efficiently supports your pharmacy team.
Resolves common doubts about availability, hours or services of your pharmacy and suggests parapharmacy products in real-time.
Additionally, it follows up automatically with customers. It facilitates comprehensive management of each patient or customer without manual effort.
Adapts to your pharmacy by learning information about products and policies. Optimizes its responses constantly through real-time analysis to improve sales and service.
Conversations Resolved
Appointments Managed
Reservations Managed
Sales Managed
Campaign Messages Sent
Total Resolution Rate
Sign up in minutes and access all features.
Synchronize with your system to access customer data, catalogs, and documents.
Add links from your website, documents, FAQs, give it a name, and indicate the tone of voice.
Activate it on WhatsApp, Instagram, and Messenger.
Normally you can have Lixsa active in a few days: we connect channels, load your information and activate the first use cases (orders, reservations, inquiries). If there is integration with pharmacy software, the timeframe depends on the system.
On WhatsApp Business, webchat and social channels (Instagram/Facebook Messenger). Everything is centralized in an omnichannel inbox.
Yes. We can integrate via API to read/write data (orders, stock, reservations). It depends on the technical availability of your pharmacy ERP.
It does not make up information: it automatically escalates the conversation to your team of pharmacists with full context to guarantee safe and professional care.
Yes. It can interpret audios and images to speed up inquiry management and proper routing to the team.
Yes. You can add your parapharmacy, cosmetics or supplements catalog so Lixsa responds with consistent and accurate information.
Yes. It can book, reschedule and cancel appointments for services (e.g., skin analysis, nutrition), applying your rules (hours, availability) and sending reminders.
Yes. You can change plans or cancel according to the terms of the contracted plan, adapting it to your conversation volume.