Conversations That Turn Into Sales

Lixsa transforms every message on WhatsApp, Instagram, or Webchat into an automated, personalized, and effortless sale.

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Lixsa Entrenamiento

Easy Training

With Lixsa you don’t need to know about technology. Just upload your documents, links, or manuals, and the artificial intelligence will understand them to respond to your customers. You don’t have to configure anything complicated or create conversation flows.

Key Questions
You can also add your frequently asked questions so that Lixsa knows exactly what to answer on the most important topics of your business.

Always Improving
Every time a customer writes, Lixsa learns and provides better responses. And if it doesn’t know something, it passes it on to your team without making things up.
Habilidades

Simple Actions

Lixsa not only responds, it can also act on your behalf. Cancel orders, confirm payments upon receipt, send shipping updates, recover abandoned carts, or add notes to an order.

Everything is activated with a single click. For example, you can let it thank a customer for a purchase, update client information, or recommend products based on their history.

It also tags conversations automatically, and if something needs special attention, it forwards it to your team. More sales, less work.
Entrenamiento Lixsa

Easy Setup

With Lixsa you can decide in minutes how you want it to present itself to your customers. Choose its name, tone of voice, communication style, language, and even the country or region where it will operate.

You can make it speak in a warm and friendly way or with a more formal and professional style, depending on what fits your brand. You can also define whether it introduces itself as a person or as artificial intelligence.

Even if it has a main language, Lixsa automatically replies in the language each customer uses. Plus, you can test its responses in real time before activating it, to make sure everything works as expected.

Catalogo de Productos

Product Catalog

Lixsa connects with your online store and automatically learns your entire catalog. This way it can provide accurate information, recommend related products, or suggest alternatives when a customer asks.

You can also manually add services, experiences, or special items that aren’t on your website. Lixsa understands images, descriptions, and product features, so its recommendations sound natural and helpful.

With every conversation, it improves its suggestions and helps your customers find what they’re looking for faster.

Campañas Mensajes Masivos Whatsapp

WhatsApp Mass Messaging

With Lixsa you can send WhatsApp campaigns quickly and easily. Just write the message, choose who to send it to, and schedule the time. It’s as simple as sending a chat, but it reaches hundreds or even thousands of customers at once.

You also get real-time insights into who opened, clicked, or purchased, so you can measure results instantly.

And the best part: WhatsApp is read almost immediately and converts up to 10 times more than email. More sales, less effort.

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Unlimited Inbox

With Lixsa you can message your contacts as if you were using your personal WhatsApp—no templates, no complicated processes. Just search for the customer, write, and send.

This way, your team works quickly and naturally, with all conversations stored in one place.

Simpler for your team. More convenient for your customers.

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Order Taking

Taking an order via WhatsApp, Facebook Messenger, or Instagram—or scheduling an appointment—usually requires several manual steps: noting down details, opening the e-commerce site, creating the order, generating a payment link, or coordinating schedules.

Lixsa does it all automatically: it understands what the customer wants, creates the order in your online store with a ready-to-use payment link, books the appointment in your calendar, and sends automatic reminders.

It works the same with text messages, voice notes, or photos, and everything is recorded in a single conversation history.

Less repetitive work for your team. More closed orders and confirmed appointments without effort.

mensajes-reviews

Smart Review Requests

Asking for reviews manually takes time and often gets forgotten.

Lixsa automates the process: a few days after the customer receives their order, it reaches out to ask for feedback. If the response is positive, it invites them to leave a public review; if it’s negative, it opens the conversation and handles the issue directly.

This way, you turn satisfaction into visible reviews and solve problems privately, without exposing your brand.

More positive ratings where they matter. Fewer risks to your reputation.

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Shipping Status

Lixsa keeps your customers informed at every step of their order: when it’s being prepared, dispatched, and about to arrive.

Messages are sent automatically via WhatsApp, Instagram, or the customer’s preferred channel, avoiding unnecessary calls or emails.

This way, your customers always know where their purchase is, and your team saves hours of manual tracking.

More peace of mind for them. More free time for you.
scalated

Automatic Escalation

If Lixsa isn’t 100% sure of the answer, it doesn’t make one up. It forwards the conversation to a member of your team and notifies them immediately.

It assigns the right teammate based on their profile (role, area, language, store) and availability. That teammate receives a notification with all the context—who the customer is, what they asked for, and what still needs to be resolved—so they can continue without losing track.

You can set simple rules: which topics should always be escalated (e.g., returns or issues), who each type of case is assigned to, and during which hours.

If no one is available, Lixsa informs the customer that a teammate will reach out and leaves everything documented and ready to resume.
More control for you. A better experience for your customer.

Your Connected Apps

Instagram Messenger
Woocomerce
WhatsApp
Shopify
HubSpot
PrestaShop
WebChat
Magento
Google Calendar
Gmail
Outlook
Meta Messenger

Frequently Asked Questions

How long will it take to get it up and running?

In less than 15 minutes, you can create your Lixsa account, complete the automatic setup, and connect your favorite communication channels: WhatsApp, Instagram Messenger, Facebook Messenger, Email, or Webchat. From there, Lixsa takes care of the rest with a guided system that makes customer support simple and improves your users’ experience.

Which channels does it support?

WhatsApp, Instagram Messenger, Facebook Messenger, Email (G-Suite/Outlook), and WebChat—all unified in a single inbox with Lixsa, so you can manage conversations easily without missing any opportunity.

What happens if it doesn’t know the answer?

If Lixsa doesn’t have the answer or can’t solve the issue, the request is sent directly to the team member responsible for that area. This way, you make sure every customer gets the best support without losing time.

Does it understand voice messages and images?

Lixsa can recognize voice messages and analyze photos or screenshots to identify products or issues, speeding up responses and improving the customer experience.

Can I add my product catalog?

Yes, you can add your product catalog, and Lixsa will learn from it to recommend the right item to each customer, boosting sales and improving the shopping experience.

Can it schedule appointments?

Yes—Lixsa can automatically schedule appointments in your Google Calendar. It collects the customer’s details, checks your availability, and books the time. You can connect as many calendars as you need.

Can I cancel or change my plan?

With Lixsa, you have complete flexibility: you can change or cancel your subscription plan at any time, with no lock-ins or commitments.

Do you offer support?

Of course—if you need help, you can contact the Lixsa team directly on WhatsApp, and we’ll be happy to assist you.

It’s time to boost your sales.

Start with your free account today, no credit card required, and work with the top AI on the market. In just 20 minutes, it’s trained and ready to go.

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