Lixsa centralizes all your restaurant's messages into an omnichannel inbox. Whether they contact you via WhatsApp, Instagram, Facebook Messenger, email, or webchat: everything arrives in the same place so your team doesn't miss any conversation, reservation, or order.
Managing a reservation via WhatsApp, Instagram, or Facebook Messenger in a restaurant usually involves many manual steps. Lixsa automates reservation management: it detects the intent to book, collects the necessary data, and registers the reservation in your management system.
With Lixsa, you can send mass messages via WhatsApp to your customer base in minutes. Redact the message, choose the audience, and schedule the delivery. Measure the performance with key metrics: delivered, read rate, clicks, and reservations generated.
Asking for reviews manually is time-consuming and often forgotten. Lixsa automates the request: after the customer's visit, it sends a message to know their experience. If positive, it invites them to leave a public review.
With Lixsa, you don't need technical knowledge: just upload your documents, links, or manuals (menus, policies, events) and the AI understands them to answer your restaurant's customers.