Choose the perfect plan for your business

No. Activation and setup are included in the plan's price. You only pay the monthly fee for your chosen plan.

Payment is monthly and automatic via Stripe (card) or directly through Shopify if you install from their app. We don't ask for manual transfers or complications.

No. All plans are month-to-month and you can cancel at any time from the user panel. No penalties.

Yes. You can upgrade or downgrade your plan at any time according to your needs. The change is applied immediately to the next billing.

Service is not suddenly cut off. When you're close to reaching the limit, Lixsa sends you notifications so you can upgrade the plan or get more volume, avoiding your customer conversations getting blocked.

You can upgrade at any time for more conversations and features. The change applies immediately to your billing.

Mass message campaigns (to send promotions, launches or reminders to many customers) are billed separately from the monthly plan. The cost depends on the number of recipients, country and your plan.

A conversation is the set of messages (incoming and outgoing) with a customer within a 24-hour window. Example: if a customer writes you on WhatsApp at 10:00 and interacts again at 18:00, all that counts as 1 conversation.

For large companies or very high volumes, we offer custom plans with specific pricing depending on the amount of conversations you need.

We always recommend starting with the free plan. It includes enough conversations to test the tool on your business. Then, depending on your customer volume, you can easily upgrade to Startup, Scaling or Pro.

All paid plans have a 7-day free trial. You can cancel anytime within those 7 days without being charged. The only exception is WhatsApp campaigns, which are billed when sent.

The official WhatsApp Business API connection is included in your plan. Meta (Facebook) charges a tiny fee for initiating some conversations, but you don't have to pay anything extra to Lixsa for the integration.