Unleash the power of the official WhatsApp API. Let AI listen to audios, read images, book appointments, and close sales automatically.
Your clients constantly send voice notes and photos. Lixsa is capable of transcribing audios instantly, reading images (like medical prescriptions or payment receipts), and providing the perfect response, offering a truly smooth and frictionless experience.
From scheduling a general appointment to booking a restaurant table or a clinic appointment. Lixsa manages the entire natural conversational process, checking availability and automatically registering the appointment in your calendar.
Unify and master everything. You get a shared inbox for your team that handles not just WhatsApp, but also Instagram and Facebook. The AI absorbs the operational load, answering doubts 24 hours a day, 7 days a week.
Directly contact your database through pushed promotions (Push Campaigns) with high open rates. By using the Official WhatsApp Business API integrating Cloud API, you ensure your business number will never be blocked for spam.
Lixsa knows when to step aside. It continuously evaluates sentiment and business complexity, passing the most delicate conversations in real-time to the right human without the client noticing artificial frictions.
A Meta business account and Lixsa will connect simply to establish the WhatsApp connection in a few clicks.
Yes, as long as the number can be verified (SMS/call code) and is not active on another solution simultaneously.
A conversation groups all messages between customer and business for 24 hours from the first message.
When you start the conversation first, unlike other platforms, Lixsa does not require you to create any templates.
Yes. They depend on the business verification in Meta (e.g., unverified ~250/day; verified from ~1,000/day and increasing with use and reputation).
In Lixsa you will see and manage conversations starting from the connection. (Meta's policies for their API do not bring previous mobile app chats to third-party inboxes).
WhatsApp Business Platform operates with a 24-hour customer service window. That window counts from the last message sent by the customer. If 24 hours pass without the customer writing, the window is considered closed and 'normal' messages can no longer be sent. When the window is closed, WhatsApp only allows contacting the customer with a 'template' message that is pre-approved by WhatsApp/Meta. This exists to prevent spam and ensure outbound messages comply with platform policies. Since you won't be able to send a second 'normal' message to correct or add information when the window is closed, we ask that your message includes everything necessary before sending. Once the template is approved and delivered, the customer can respond and the window will re-open.
